We aim to dispatch orders within 2 working days. The estimated delivery date for your order depends on the chosen shipping method. Please note that we cannot guarantee orders will arrive within the estimated time frame, and may arrive sooner or later. Each delivery service will display a maximum delivery time that we must allow before classing a parcel as lost. We are unable to refund any orders not received before the maximum time has passed.

At the moment this is not a service that we offer, but if you would like to enquire about this, please do not hesitate to contact us via sales@dancersgiftboutique.com

Our orders are picked and packed very quickly. This means that there is only a small window of opportunity to make any changes to your order. If you would like to cancel or make any amendments to your order, please call or email so we can check if this is possible.

Please take extra care when entering your shipping details at checkout, once an order has been placed, we only have a short space of time in which to amend an address and sadly, if your parcel has already been dispatched, we are unable to change your shipping address for you. If you find that you have entered the incorrect address, please contact us with your order details and your correct address information. We will try to help you as much as we can!

Goods are classified as faulty if they are not of satisfactory quality, fit for purpose or not as described. Please note that items which are damaged due to normal wear and tear; by accident; or through misuse will not be considered faulty and Dancers Gift Boutique has the right to refuse a refund on these grounds. If your item is faulty, please do not dispose or amend your item(s). Please contact our Customer Service team within 30 days of receipt along with your name, order number, and images you can provide of the faulty item(s), so we can support you further. Please DO NOT return the faulty item to us unless told to by our Customer Service team.

For wholesale enquiries, please email us at sales@dancersgiftboutique.com

Oh no! Please try an alternative payment method or contact our Customer Service team and we can help you as soon as we can!